Vol. 10 No. 1 (2026): June

Articles

• Strategy Handling Guest Complaints Towards Service at The Warhol Restaurant Idoop Hotel Mataram

  Budiman, Yuni Sulpia Hariani, Hamdani Satriawan

  1-16

  • PDF

• Service Recovery Strategies and Procedural Effectiveness: An Analysis of Guest Complaint Handling at Eastin Ashta Resort Canggu

  Ni Kadek Ayu Rita Mahadewi, I Made Bayu Wisnawa, I Gede Deva Radhi Perdana

  17-36

  • PDF

• The Influence of Tourist Engagement in Gastronomic Tourism Activities on Revisit Intention in Mandalika

  Rizki Sumardani, Nirmalasari Nirmalasari, Muh Hilmi Pauzi, Bagas Anggara

  37-59

  • PDF

• Empowerment of Local Communities in the Development of Sustainable Villages in Belumbang Tourism Village, Tabanan, Bali

  Gunawan Wibisono Wibson, Putu Agus Prayogi

  60-80

  • PDF

• Authenticity in the Adaptation of Pontianak Traditional Culinary in Yogyakarta

  Edouard Aryadi Supriyadi, Luluk Nihayati

  81-90

  • PDF

• Gamification as a Cultural Tourism Marketing Strategy to Improve Generation Z Engagement at the Ronggowarsito Central Java Museum

  Lukas Yulianto, Arry Maulana Syarif, Ahmad Zainul Fanani

  91-107

  • PDF

• The Effect of Social Media Content, Information Credibility, and Destination Image on Tourists’ Intention to Visit Penglipuran Tourism Village, Bali

  Putu Cahaya Semesta, I Gusti Agung Rendra Wijaya

  108-122

  • PDF

• The Influence of Ergonomic Aspects on Sleep Quality and Its Impact on the Quality of Life of Tourists in Homestay

  Ni Ketut Dewi Irwanti, I Made Bayu Wisnawa

  123-140

  • PDF

• Increasing Room Occupancy Through Online Travel Agent (OTA) at Wana Karsa The Villas Ubud

  I Putu Bagus Andhy Putra, I Made Gede Darma Susila

  141-149

  • PDF

• Transforming Local Guiding Competencies Through Digital Training Ecosystems: A Case Study of Batu Tering Megalithic Site, Sumbawa

  Umar, Muhammad Hidayatullah, A. Rahman

  150- 160

  • PDF

• Consumer Perception and Meaning Constraction Towards Store Theatrics in InstagramDigital Marketing Content at Kebun Raya Bali in the “Sunset Di Kebun” Program

  Komang Tri Werthi, A. A Gde Agung Nanda Perwira, I Wayan Angga Arditaloka, Made Sudiari, Ni Made Giana Aghastya Putri, Zainal Firdaus Wardhana, Fenny Sengkey

  161-170

  • PDF

• Does Lifestyle Shopping Experience Drive Online Repurchase Intention? The Critical Role of Customer Satisfaction

  A. A Gde Agung Nanda Perwira, I Made Luhur Adi Putra, Komang Tri Werthi, Made Sudiari, Ida Ayu Putri Anandita, Zainal Firdaus Wardhana, Fenny Sengkey

  171-182

  • PDF